Because when it really happens, when your vehicle disappears, when something goes wrong, when you realize that the “security” you bought was just a promise, you don't need an electronic device. You need someone to take responsibility.
Most brands sell GPS trackers as if they were tech gadgets. They talk to you about apps, accuracy, notifications. They charge you a monthly subscription and leave you with the illusion of being in control. But when it really matters, when the problem becomes real, concrete, emotional... they disappear behind a standard response.
No involvement. No responsibility. No consequences for them.
Based in Nova Milanese, in the province of Monza and Brianza, Helitar was founded specifically to break this pattern. We don't simply sell a GPS tracker. We've chosen to step into territory others avoid: taking real responsibility for our customers.
Not just with assistance. Not just with a response. But with a concrete commitment.
If your vehicle is stolen or involved in an accident, you can rent a replacement vehicle of your choice, from any rental company you prefer, for as long as you need. We cover the rental up to a maximum of 350.00 euros, and the payment is transferred to you within 24 hours.
Plus, if the stolen vehicle isn't recovered within 7 days, we refund you the price of the device.
All devices come with a 3-year warranty and free replacement in case of malfunction.
You have 6 months (180 days) to try the devices. So, if you don't get along, you can return the product with shipping at our expense.
We know all too well what it means to lose a vehicle, or even just to wonder whether something is under control. It's not just an object: it's time, work, freedom, and peace of mind.
And when these things are put at risk, a standard response isn't enough. Someone needs to step up, and we've chosen to do so.
This is the difference between a product and a promise kept.
This is Helitar.
