Because when it really happens, when your vehicle disappears, when something goes wrong, when you realize that the “security” you bought was only a promise, you do not need an electronic device. You need someone who will take responsibility.
Most brands sell GPS trackers as if they were tech gadgets. They talk to you about apps, accuracy, and notifications. They charge you a monthly subscription and leave you with the illusion of being in control. But when you really need them, when the problem becomes real, concrete, and emotional… they disappear behind a standard response.
No involvement. No responsibility. No consequences for them.
Based in Nova Milanese, in the province of Monza and Brianza, Helitar was created precisely to break this pattern. We do not simply sell a GPS tracker. We have chosen to enter territory that others avoid: the territory of genuine responsibility toward the customer.
Not just with support. Not just with an answer. But with concrete commitment.
In the event of theft or an accident involving your vehicle, you can rent a replacement vehicle of your choice, from whichever rental company you prefer and with no time limit. We will cover this rental up to a maximum of €350.00, and the payment will be transferred to you within 24 hours.
What is more, if the stolen vehicle is not recovered within 7 days, we will refund you the price of the device.
All devices are covered by a 3-year warranty, with free replacement in the event of a malfunction.
You have 6 months (180 days) to try the devices. So, if you do not get along, you can return the product with shipping paid by us.
We know exactly what it means to lose a vehicle, or even just to wonder whether something is under control. It is not just an object: it is time, work, freedom, and peace of mind.
And when these things are put at risk, a standard response is not enough. Someone needs to step up, and we have chosen to do so.
This is the difference between a product and a promise kept.
This is Helitar.
