Frequently asked questions

Do I have to pay a monthly subscription?

No, you are not required to pay a monthly subscription. With the free plan, you can view the tracker's location in real time at no additional cost. If you want maximum control with customized alerts, the subscription costs only 2.39 euros per month.

How long does the battery last?

The battery lasts approximately 30 days in tracking mode. With power saving, it lasts almost 4 months, but this feature can only be activated with a monthly subscription.

Is the SIM card already included?

Yes, the SIM card is already installed, and the trackers are configured and ready to use.

What if the device is found and removed during the theft?

If the GPS tracker is found and removed during the theft, you are still covered by the warranty.

Which application is used?

You can monitor the trackers through the Ruhavik partner app, which you can download for free at the following link: https://ruhavik.com/en

What’s in the package?

In the package, you will find the GPS tracker, a metal plate with adhesive strips, a charging cable, the SIM frame (for support), and a sheet with contact information and the user manual.

Helitar® JM-LL01 GPS Anti-Theft Device

  • Global SIM with 5 years of tracking
  • Real-time location
  • Virtual fences
  • Route history
  • Motion alert
  • Speed alert
  • Vibration alert
  • 30-day battery life
  • Magnetic base

Theft and accident coverage

We take full responsibility for your vehicle’s security and guarantee that you will never be left on your own. In the event of vehicle theft or an accident, rent a replacement vehicle at our expense, up to a maximum of €350, with reimbursement within 24 hours. If the stolen vehicle is not recovered within 7 days, we will refund the price of the device. In addition, the devices are covered by a 3-year warranty with free replacement in the event of malfunction, plus a 6-month money-back guarantee.

Global SIM installed with 5 years of tracking

The Global SIM is already installed in the tracker, with 5 years of tracking included, so you can see the device’s location in real time without a monthly subscription.

*A subscription is only required for customized alerts at €2.39 per month

Real-time location

See your vehicle’s location in real time to stay instantly updated on its whereabouts.

Tracking in action

Are you afraid of losing control of your vehicle? This is what you’ll see on your phone in real time. *The video shown has been sped up.

30 days of protection

The generous 10,000mAh battery lets you monitor your vehicle for approximately 30 days. Power-saving mode, with one location update per hour, extends usage to approximately 4 months.

*Subscription required for power-saving mode.

Full control

This is the beauty of having a GPS tracker by your side. You have complete authority over your vehicle, whether you’re driving it or someone else is—the control is in your hands.

Maximum flexibility

The magnetic base makes this GPS tracker the most versatile in its category. You can install it on your car, motorcycle, van, or any other vehicle with metal surfaces.

Support by your side

Do you need assistance? Our team is always ready to help. Message us on WhatsApp at +39 3928632819 or email us at contact@helitar.com

The device is already configured

Skip the boring part and enjoy our ready-to-go solution. All our devices arrive in your hands already configured and ready to use from the very first moment.

Uncompromising warranty

Trackers are covered by a 3-year warranty with free replacement in the event of a malfunction. You also have 6 months to return the device if you really can’t get along.

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