Frequently asked questions
Do I have to pay a monthly subscription?
No, you are not required to pay a monthly subscription. With the free plan, you can view the tracker's location in real time at no additional cost. If you want maximum control with customized alerts, the subscription costs only 2.39 euros per month.
How long does the battery last?
The battery lasts approximately 30 days in tracking mode. With power saving, it lasts almost 4 months, but this feature can only be activated with a monthly subscription.
Is the SIM card already included?
Yes, the SIM card is already installed, and the trackers are configured and ready to use.
What if the device is found and removed during the theft?
If the GPS tracker is found and removed during the theft, you are still covered by the warranty.
Which application is used?
You can monitor the trackers through the Ruhavik partner app, which you can download for free at the following link: https://ruhavik.com/en
What’s in the package?
In the package, you will find the GPS tracker, a metal plate with adhesive strips, a charging cable, the SIM frame (for support), and a sheet with contact information and the user manual.