Frequently asked questions
Do I have to pay a monthly subscription?
No, you are not required to pay a monthly subscription. With the free plan, you can view the tracker's location in real time at no additional cost. If you want maximum control with customized alerts, the subscription costs only 2.39 euros per month.
Where should it be installed?
FMC800 must be installed in the OBD port of your car or van to receive power.
Is the SIM card already included?
Yes, the SIM card is already installed, and the trackers are configured and ready to use.
What if the device is found and removed during the theft?
If the GPS tracker is found and removed during the theft, you are still covered by the warranty.
Which application is used?
You can monitor the trackers through the Ruhavik partner app, which you can download for free at the following link: https://ruhavik.com/en
What’s in the package?
In the package, you will find the GPS tracker, the SIM card frame (for support), and a sheet with contact details and the user manual.