Frequently asked questions

Do I have to pay a monthly subscription?

No, you are not required to pay a monthly subscription. With the free plan, you can view the tracker's location in real time at no additional cost. If you want maximum control with customized alerts, the subscription costs only 2.39 euros per month.

Where should it be installed?

FMC800 must be installed in the OBD port of your car or van to receive power.

Is the SIM card already included?

Yes, the SIM card is already installed, and the trackers are configured and ready to use.

What if the device is found and removed during the theft?

If the GPS tracker is found and removed during the theft, you are still covered by the warranty.

Which application is used?

You can monitor the trackers through the Ruhavik partner app, which you can download for free at the following link: https://ruhavik.com/en

What’s in the package?

In the package, you will find the GPS tracker, the SIM card frame (for support), and a sheet with contact details and the user manual.

Helitar® FMC800 OBD GPS Tracker

  • Global SIM with 5 years of tracking
  • Real-time location
  • Virtual geofences
  • Route history
  • Motion alert
  • Speed alert
  • Vibration alert
  • OBD port installation

Theft and accident coverage

We take full responsibility for your vehicle’s security and guarantee that you will never be left on your own. In the event of vehicle theft or an accident, rent a replacement vehicle at our expense, up to a maximum of €350, with reimbursement within 24 hours. If the stolen vehicle is not recovered within 7 days, we will refund the price of the device. In addition, the devices are covered by a 3-year warranty with free replacement in the event of malfunction, plus a 6-month money-back guarantee.

Global SIM installed with 5 years of tracking

The Global SIM is already installed in the tracker, with 5 years of tracking included, so you can see the device’s location in real time without a monthly subscription.

*A subscription is only required for customized alerts at €2.39 per month

Real-time location

See your vehicle’s location in real time to stay instantly updated on its whereabouts.

Tracking in action

Are you afraid of losing control of your vehicle? This is what you’ll see on your phone in real time. *The video shown has been sped up.

Full control

This is the beauty of having a GPS tracker by your side. You have complete authority over your vehicle, whether you’re driving it or someone else is—the control is in your hands.

Quick OBD installation

Installing this tracker is one of the easiest and quickest. You just need access to your vehicle’s OBD port and plug in the tracker.

Unauthorized transactions

Are you worried that someone might take your vehicle without your consent? FMC800 sends you an alert whenever the vehicle moves.

Support by your side

Do you need assistance? Our team is always ready to help. Message us on WhatsApp at +39 3928632819 or email us at contact@helitar.com

The device is already configured

Skip the boring part and enjoy our ready-to-go solution. All our devices arrive in your hands already configured and ready to use from the very first moment.

Uncompromising warranty

Trackers are covered by a 3-year warranty with free replacement in the event of a malfunction. You also have 6 months to return the device if you really can’t get along.

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